Shipping & Returns
Shipping Policy
Processing Time:
The time I need to prepare an order for dispatch is typically 1-2 weeks but your item can often be on its way before then. I make every effort to recycle packaging when shipping my products. That may mean it doesn't arrive in a brand new box, but not to worry.....you'll quickly be mesmerized by the beauty within!
If you live locally, West Kelowna, feel free to pick your order up rather than pay for shipping. I also offer free delivery if you are located Peachland to Lake Country.
Customs & Import Taxes:
Buyers are responsible for any customs and import taxes that may apply. I am not responsible for any delays due to customs.
Return & Exchange Policy
I don't accept returns or cancellations. But please contact me if you have any problems with your order.
Contact me within 5 days of delivery.
Dispatch Items back within: 21 days of delivery.
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.